Description version 5.0+ Every time you submit a claim through EDI, a file is created for both the sending of the message and the response received. Over time, the amount...
Continue Reading
Description This article will guide you through reversing part or all of a bulk insurance cheque. Step-by-Step Open patient in Transactions. Click on Bulk Ins tab. This area will usually...
Continue Reading
This is an ICA application error and covered by iTrans support. Information This error occurs when the iCA application used for sending EDI claims could not locate a valid digital...
Continue Reading
Download & Print There are a few different claim statuses that will show on the ledger under the status column. The first letter represents the status of the treatment. By...
Continue Reading
Description The steps below will help you verify your appointments for the day. This report is a fantastic way of double checking your work for the day, ensuring all appointments...
Continue Reading
Description This article will guide you through updating planned treatments to the currently used fee guide if you are using version 5.1 and below. Typically this is done each year...
Continue Reading
Description This article will guide you through creating a user permission group that you can assign individual users to. Step-by-Step Select Practice from the top menu bar. Select Maintenance Manager from the sub menu....
Continue Reading
Download & Print Transfer Code Description Patient Insurance Affect Today's Deposit TB Transfer Balance Owing Transfers the balance owing from the patient side of the ledger to the insurance side....
Continue Reading
Description This article will guide you through configuring and printing an appointment day sheet. This sheet is typically printed so the office has a paper record of appointments for the...
Continue Reading
Description This article will guide you through defining the order that columns (chairs) will be displayed on your scheduler. Note: This is a per-user settings and will not change how...
Continue Reading