Processing Held Payments Found in the Transaction Module under the Month End Task icon, the Process Held Payments is a working report which can generate a list of patients with...
Continue Reading
Firewall Ports Item Protocol Direction Port MySQL TCP Inbound 3306 ITRANS ICA TCP Outbound 9650 Office Communicator TCP Inbound 16464
Continue Reading
Interest Charges Found in the Transaction Module under the Month End Task icon, the charge interest options allows you to manually trigger the software to charge interest on overdue balances....
Continue Reading
STATEMENTS Statements should be generated at least once a month for your practice. Statements can be sent via paper or email (Providing the Account is set to email statements). You...
Continue Reading
Daily Trial Bank Deposit: Used to verify payment entries and balance to the bank deposit (cash and cheques) plus POS-‐‐ Point of Sale record (debit and credit cards). It is...
Continue Reading
The account you are transferring the credit to must have an owing balance. If they do not have an owing balance, you will need to place a patient note reminding...
Continue Reading
You will need to know the user accounts current password in order to update it. Description This article will guide you trough updating a user accounts password used to log...
Continue Reading
Description This article will guide you through copying the settings and layout from a single user account to one or more other users. This is typically done after a new ...
Continue Reading
Description This article will guide you through specifying what printer EDI claim responses will print to by default. Step-by-Step Select Office from the top menu bar. Then select EDI Manager from the sub-menu....
Continue Reading
This process will perform a manual claim reversal in Power Practice and in most cases you’ll also need to contact the insurance company and request a manual reversal on their...
Continue Reading
