EDI / Claims

Description This article will guide you through the steps of reprinting EDI responses. Step-by-Step Select Patient from the top menu bar Click on Transactions from the dropdown Go to the Treatment tab Locate the Insurance...

Description This article will guide you through the steps of selecting your default printer for EDI Select Office from the top menu bar Click on EDI Manager from the dropdown Now that...

This process will remove the EDI claim status in Power Practice so you can resubmit the claim. In some cases you may need to contact the insurance company and have...

Description This article will guide you through specifying what printer EDI claim responses will print to by default. Step-by-Step Select Office from the top menu bar. Then select EDI Manager from the sub-menu....

This process will perform a manual claim reversal in Power Practice and in most cases you’ll also need to contact the insurance company and request a manual reversal on their...

Description Every time you submit a claim through EDI, a file is created for both the sending of the message and the response received. Over time, the amount of sending...

This is an ICA application error and covered by iTrans support. Information This error occurs when the iCA application used for sending EDI claims could not locate a valid digital...

Download & Print There are a few different claim statuses that will show on the ledger under the status column. The first letter represents the status of the treatment. By...