Category

How To Articles

In Power Practice Settings

Change User Password

You will need to know the user accounts current password in order to update it.This article will guide you trough updating a user accounts password used to log into the program. Select Practice from the top menu. Then select Maintenance Manager from the sub-menu. Select the User Codes icon. Select the User account from the grid…
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In Insurance and EDI

Set The Default EDI Printer

This article will guide you through specifying what printer EDI claim responses will print to by default. Select Office from the top menu bar. Then select EDI Manager from the sub-menu. Select the Options button in the top right corner. In the Default Printer drown down, select the printer from the list that…
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In Insurance and EDI

Invalid EDI Status Message

This process will perform a manual claim reversal in Power Practice and in most cases you’ll also need to contact the insurance company and request a manual reversal on their system.This article will guide you through resolving the error "Invalid EDI Status" when performing a claim reversal.Clients on version 5.0…
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In Transactions

Reverse a Bulk Insurance Payment

This article will guide you through reversing part or all of a bulk insurance cheque. Open patient in Transactions. Click on Bulk Ins tab. This area will usually show the last bulk insurance that you were working on. If the payment is from a past cheque, use the Find button…
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In Insurance and EDI

Claim Status Reference Table

Download & PrintThere are a few different claim statuses that will show on the ledger under the status column. The first letter represents the status of the treatment. By default, there are three different treatment statuses in Power Practice. The second letter is the EDI Status which is assigned by…
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In Best Practices, Reports, Scheduler

Appointment Verification Report

The steps below will help you verify your appointments for the day. This report is a fantastic way of double checking your work for the day, ensuring all appointments resulted in a claim and insurance billing, if applicable.Keep in mind that patient's with no Insurance policy on file will appear…
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