Category

How To Articles

In Power Practice Settings

Setup the Default Search Mode

This article will guide you through how to setup the default mode when performing a patient search. From the top menu bar, select Options. The select Environment from the drop down menu. Select the Default Search Mode found on the left side of the the pop up window that appears.…
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In Transactions

Delete (Reverse) a Patient Payment

A Payment Reversal is used when a payment is entered incorrectly (i.e.: the wrong amount is entered, the payment is entered on the wrong account, or the cheque should have been postdated). This adjustment WILL increase the balance on the account and WILL affect deposit if the original payment was…
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In Transactions

Collection Agency Write Off – CAWO

A Collection Agency Write Off is used when an account is not collectible, and you want to send it to collections. This adjustment WILL decrease the balance on the account and WILL affect your accounts receivable total but WILL NOT affect the deposit. Open the patient in Transactions. Click on…
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In Transactions

Fee Discount – FD

A Fee Discount is used when a treatment is to be discounted. When this adjustment is done it will print on the receipt as “Courtesy Discount” allowing the patient to see exactly what discount they are getting. This adjustment WILL decrease the balance on the account, and it WILL affect…
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In Transactions

Fee Posting Error – FPE

A Fee Posting Error is used when a treatment has been posted incorrectly OR posted to the wrong patient/account OR to the wrong producer and it cannot be deleted. (i.e. entries made before last month end) This adjustment WILL decrease the balance on the account, and it WILL affect your…
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In Transactions

Fee Write Off – FWO

A Fee Write Off is for general use to decrease balances when you know the patient/insurance company will not be paying. This adjustment WILL affect your accounts receivable and WILL decrease the balance owing on an account. Open the patient in Transactions. Click on the Adjustments Tab. Click New to…
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In Transactions

Payment Credit (Decr) Memo – PCM

A Payment Credit Memo (PCM) is used in conjunction with a Payment Debit Memo (PDM) to adjust payments. They are offsetting adjustments, always used together for the same amount of money. This adjustment is used to move an applied credit from one account to another for example. i.e.: Mom owes…
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In Transactions

Payment Re-entry – PRE

A Payment Re-Entry is done when a payment that has been received and deposited was not posted into the ledger. It needs to be recorded but not affect your deposit This adjustment WILL affect the accounts receivable total but WILL NOT affect deposit. Open the patient in Transactions. Click on…
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In Transactions

Refund Payment – RP

A Refund Payment is used when a patient or insurance company has made an over-payment on his/her account and it has been applied to a treatment or claim. You can refund a payment from Adjustments tab.  This will NOT affect deposit if you are writing a cheque to the patient…
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In Transactions

Payment Debit (Incr) Memo – PDM

A Payment Debit Memo (PDM) is used in conjunction with a Payment Credit Memo (PCM) to adjust payments. They are offsetting adjustments, always used together for the same amount of money. *It is recommended that all credits be left in held or unapplied and not applied to individual treatment lines,…
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