A Fee Write Off is for general use to decrease balances when you know the patient/insurance company will not be paying. This adjustment WILL affect your accounts receivable and WILL decrease the balance owing on an account. Open the patient in Transactions. Click on the Adjustments Tab. Click New to…
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A Payment Credit Memo (PCM) is used in conjunction with a Payment Debit Memo (PDM) to adjust payments. They are offsetting adjustments, always used together for the same amount of money. This adjustment is used to move an applied credit from one account to another for example. i.e.: Mom owes…
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A Payment Re-Entry is done when a payment that has been received and deposited was not posted into the ledger. It needs to be recorded but not affect your deposit This adjustment WILL affect the accounts receivable total but WILL NOT affect deposit. Open the patient in Transactions. Click on…
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A Refund Payment is used when a patient or insurance company has made an over-payment on his/her account and it has been applied to a treatment or claim. You can refund a payment from Adjustments tab. This will NOT affect deposit if you are writing a cheque to the patient…
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A Payment Debit Memo (PDM) is used in conjunction with a Payment Credit Memo (PCM) to adjust payments. They are offsetting adjustments, always used together for the same amount of money. *It is recommended that all credits be left in held or unapplied and not applied to individual treatment lines,…
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A Credit Write Off is used when there is a credit balance (that is not held) on an account, usually for a small amount, and you need to clear it. (Usually credits from over-payments due to fee schedule differences) Credits are applied to a treatment or claim, held credits are…
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The Bulk Insurance Debit adjustment is only used when you get a negative amount on a bulk insurance cheque. (ie. the insurance company is taking money back). This adjustment WILL affect your deposit if your bulk cheque was entered today. This adjustment reverses a portion of a bulk, or a full bulk…
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This article will guide you through transferring a balance owing from the patient to the insurance. Navigate to the Transaction module section. Select the Adjustments tab. Select the New button on the right hand side. In the adjustments form, fill in: Adjustment Type: Patient Balance: Transfer Code: TB Desc: Provide…
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