Updating the Fee Guide

Note: The fee guide update should be performed after the End of Day on the last working day of the month prior to the new fees taking effect. You can also perform the update before you take any actions on the first day using the new fee guide prices. Do not update your fee guide early if you will be seeing patients before the new fees take effect.

Once a fee guide is updated, you cannot revert it back to the old fees. We recommend backing up your fee guides before updating. See the end of this article for more information.


To update your fee guide, follow the steps below.

If you are unclear about any details regarding fee guide updates, please do not hesitate to contact our support team.


From the top menu bar, select the Practice > Maintenance Manager menu option.

Select the Utilities tab then select Fee Schedule Updates

Select the Fee Guide Link button.

Highlight the appropriate fee guide and click the Ok button.

In this example image, the 2020-R.upd file is the latest available item so we’ll use that one.

The options listed will vary depending on your province.

Some fee guides only receive updates every few years. Some are updated annually, like the R – Regular fee guide.

The latest fee guides available for your province will always be listed in this window

If your province requires paid membership to access fee guides, you will have to handle those arrangements with the governing body before you are able to access the fee guide update using the membership information they provide.

Under the column labeled To Sch: type in the letter R beside the corresponding R in the Load Sch: column.

Select the OK button.

Depending on your program version, you may be prompted to backup your existing fees.

This option is highly recommended. For clients using versions older than 4.8, you should create a backup before updating. This will be shown at the end of the article.